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The Birds-of-a-Feather team at Peacock Tourism is relied upon by operators and suppliers of lodging, attractions, tours and travel services for online marketing services and target communications to gay and lesbian travelers.
We are experts at uncovering what drives gay travelers to choose where they go on holidays – and at building integrated marketing programs to attract them to your destination or property by using the internet, social networks, gay media and direct marketing.
The principals have nearly 30 years’ experience in gay tourism and travel technology; one is a founder and the other is an ambassador of the International Gay and Lesbian Travel Association. Along with its affiliates, they represent clients in Australia, New Zealand, the South Pacific, United States and Canada .
Due to the fast way in which the Internet is evolving, there is now a plethora of digital channels which can be used to hold a dialogue between a brand and a consumer, for example, between your hotel and your future or repeat guests.
“Travel planning is still one of the leading reasons consumers use these channels. If you want gays and lesbians to find your hotel, attraction, event or tour when they are planning their holidays, you better be going digital,” says gay tourism marketing specialist Dee Farrell.
If you need to assess your online marketing strategy in terms of reaching the gay market, hire an expert to fine tune your campaign and then hire a content creator to contribute to the blogs, video channels and Facebook and Twitter accounts you’ve established.”
–Dee@PeacockTourism.com.
Edited from Wikipedia and comments by a Digital Marketing Maven
The Gay Market in Tourism
By Matt Skallerud, former IGLTA President and founder of Pink Banana Media
As the lesbian and gay travel market has grown and developed over the past 30 years, it’s been the travel industry which has embraced and been at the forefront in marketing to the gay and lesbian community.
The world of gay and lesbian travel is maturing, and now there are companies dedicated exclusively to gay tourism marketing and business associations solely for this segment of the industry.
- On the Business-to-Business (B2B) front, the first and foremost of these is the International Gay & Lesbian Travel Association (IGLTA), one of the largest and oldest gay business associations worldwide. With conventions and symposiums held each year throughout the world, IGLTA is one of the finest representations of a truly global trade association that mirrors the growth of the gay community worldwide.
- On the marketing front, my company Pink Banana Media and IGLTA cofounder Dee Farrell’s company (Peacock Tourism Marketing) have emerged to specifically help travel agencies, tourism bureaus, tour operators and resorts better reach and serve gay and lesbian travellers.
How to Reach the Gay Traveller
The travel industry is catering to gay and lesbian travelers more than ever. Still, it takes more than flying a rainbow flag to attract these travelers — and their dollars. And in today’s digital age, it takes more than advertising to get the attention of savvy surfers. If you’re brand/message is not yet interacting with these consumers/travelers, you better catch up!
Blogging is tool to engage people
Utilizing Facebook, Twitter, Blogs, Photos and Video to Market a Destination to Locals and Gay & Lesbian Visitors By Matt Skallerud, Pink Banana Media
Traditionally, destination marketing has been divided into two distinct market groups – travelers coming INTO a destination and locals (or natives) already LIVING IN a destination. With the continued shift of online marketing to social media and Web 2.0, the distinction between these two groups is becoming blurred.
Traditionally, when targeting a consumer using banner ads or direct e-mail, a destination worked with specific media either targeting the inbound gay traveler or the person living in that city or region. The two media were very different, and yet crossover existed even then in the form of local event listings, restaurant specials and bar and club updates, all of interest to both locals and travelers alike.
Today, when promoting a destination on Facebook, a blog, Twitter, Flickr and YouTube, that crossover works to a destination marketer’s advantage, as a more single and unified message can be delivered that appeals to both markets. This advantage makes it even easier to work with a wider variety of local and travel media from which to share content with and partner with for an even more comprehensive and stronger destination marketing campaign targeting the gay and lesbian traveller and local community.
Colleagues through IGLTA
Matt, Mr. Pink Banana, and Dee, Chief Bird at Peacock Tourism, met through their work with the International Gay and Lesbian Travel Association (IGLTA.org). They are collaborating on bringing a how-to seminar to Australia so Rainbow Tourism Accredited and IGLTA operators can learn how to implement savvy digital marketing to their target campaigns.
The workshops will be held in Sydney and the Gold Coast in 2010. ”Take our strategy outline, modify to best suit your destination’s unique needs, and adopt social network marketing as one of your top growth areas for marketing in the next decade. You’ll be pleasantly surprised with the results!”
So preach Dee & Matt in conjunction with Mark at Rainbow Tourism.com, the sponsor of the operator workshops.
Gay Marketing Exercise Shoes
1. Learn to SUCCEED on the social networks – Linked In, Facebook Fan Page, You Tube, Twitter
Make this your top marketing activity and your #1 source of new bookings.
2. Blog for new business – Blog software is free and easy to use, and you can invite guest bloggers to get you in front of even more followers.
Build photo and video albums, especially with gay and lesbian images, and do frequent postings about fun things related to life at your accommodation or the interesting guests you’ve had on tour.
3. Seek hospitality training for events and hotels – Going the extra step so staff make gay and lesbian visitors feel comfortable.
4. Set up a profile and monitor your reviews –
Use Pink Choice, Trip Advisor, Out Advisor and GayCities.
5. Fine tune your keywords and labels –
Critical for improving your web positioning in search results.
6. Review Case Study 1: USA – NYC Hotel Twitter Specials
7. Review Case Study 2: GER –My Germany branding via social media
8. Review Case Study 3 : AUS- Very Gay Very Gold Coast
9. Use Google Analytics – Free and easy yet often overlooked.
10. Hire a Consultant – Get started on the right foot with expert help.
