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Archive for the ‘Social Media Marketing’ Category

We’ve been hearing a lot about new editions of not so old books – but then everything in the online world changes rapidly. The title recently recommend by social media strategists is “The New Rules of Marketing and PR: How to Use News Releases, Blogs, Podcasting, Viral Marketing and Online Media to Reach Buyers Directly” by David Scott.
I’m waiting to buy the next edition out soon (because my local library only has one copy of the 2nd edition and I can pre-order the 3rd edition now).
There are so many books out there on related topics – from “The Zen of Social Media Marketing” to “Guerilla Social Media Marketing” by the same authors as “Guerilla Marketing, now in its 4th edition.
Feel overwhlemed? Join the crowd. But press on with your reading and then find a social media savvy strategist to help you with your online marketing and creating and maintaining your brand’s presence on social media channels. There are as many channels as there are books, but Peacock Tourism Marketing likes Linked In, Facebook, Twitter and You Tube, in addition to a good, easy to use content-management system enabeld website.
How do you get the balance right?
What content tips and tricks do you need to know about?
What will give you the edge over your competitors?
We all have heard it before – content is king! Speak to any SEO experts and they will confirm that having the right content on your website is essential to get good rankings. However since the birth of social media, the type of content expected by potential customers has dramatically changed.
Nowadays, when people visit your website, they want to see reviews, videos and photos from other people who have used or experienced your service or product as this is believed to be more trustworthy.
For organisations, having user generated content on your website is also beneficial as it means that your website is constantly being updated with new content which again is excellent for SEO and to increase your site’s retention, bookings, enquiries, encourage repeat visits and increase the browsing time.
By allowing your online visitors to upload their own testimonials, reviews and experiences to your website this breeds loyalty and significantly enhances the interactivity of your site for online visitors.
But it is important to get the right balance of content as too much will overwhelm your visitors; too little and they will just go elsewhere.
Thanks to Digital Visitor who will be presenting on this topic in London next month at World Travel Market.

Proactive online marketing and social media networking are essential to reaching brand-loyal gay and lesbian travellers. Few know that or do it better than Rainbow Tourism, a leader in gay tourism publishing and marketing.
Rainbow Tourism was challenged by operators about advertising and being listed on the global RainbowTourism.com directory and referral site. A graph showing the source of the 25,000 monthly visitors to its web network is helping convince them of the need to be part of a big footprint.
Read about The Footprint.
Marketing travel to gays and lesbians takes “know how” for success.
Without question, the gay and lesbian market offers brand loyalty and a consumer demographic whose value makes this segment too promising to overlook or mishandle. Thanks to JD Anderson for this article. Read more.
The gay market has more disposable income, and has a propensity for travel. There is a trend toward more diversified travel experiences, and this combined with discretionary income and a greater variety of options, puts the “gay market” in a league of its own.
In Australia and elsewhere, increased competition among companies for this market has turned individual marketing into savvy and joint partnering opportunities. Hotels, tour operators and restaurants and bars in Australia’s Gold Coast have come together to partner with Gold Coast Tourism and with Rainbow Tourism and Pink Choice to reach this market, for instance.
As the article points out, with global examples, this is the wave of the future. Go to the experts if you need help getting on the surf board to ride the wave.
Peacock Tourism Marketing. Helping you strut your stuff.
Social Media Help is Available for Tourism Operators and Niche Marketers
Study Shows Time Pays With Social Media Marketing
<2010 Social Media Marketing Industry Report, authored by Michael Stelzner.>
Does your own experience match up with the results of this study? Make no mistake about it: a true investment of time and resources is necessary to see significant social media marketing success.
* 12.5% of marketers spend more than 20 hours each week on social media.
* The time spent on social sites is not as important as the actual results. What we really should be looking at is what kind of results are you getting for that 1 hour, 4 hours, even 12 hours per week.
* Increased traffic, lead generation and happy, connected customers all are factors in deciding which social media strategies are working best for your business.
* Where we’re seeing the outsourcing trend is in the larger organizations. According to the report, “the larger the organization, the more likely outsourcing is taking place. For example, 25.7% of large businesses and 25% of mid-sized businesses are currently outsourcing, compared to only 10.6% of sole proprietors.” Like many marketing trends, what starts with the “big guys” tends to make its way to the smaller businesses—therefore, we may be seeing more outsourcing overall in the coming year.
I thought I was well-round when I graduated as a Journalist and Business Communicator, (Point Park College and Temple University) with skills in the Big 3 of that era – newspapers, TV and radio.
Today, as a tourism marketing writer and coach, I have to use the new Big 3: Facebook, Twitter, You Tube. Not to mention blogging and keeping myriad websites up to date with content and images.
How are you adapting? I can relate to trying to keep up and being “Still Crazy” like the author of this timely article.

Chain Communications
Retweeted by Peacock Tourism Marketing, Dee Farrell
What’s the scarcest resource of the 21st century?
Human attention. That was the opening salvo at the alumni weekend of the Columbia Journalism School this spring. The theme of the weekend was, “The Future of Text.” I earned a master’s degree in journalism from Columbia in the 60s. I’d never gone to an alumni weekend, but with newspapers, magazines and books expected to became extinct in our lifetimes, the choice is clear: adapt or die. Columbia is determined to reinvent journalism. They’ve set up a new dual degree master’s program in journalism and computer engineering. (I’ve never met a journalist who could be an engineer, but I guess a new breed is mutating) Columbia also created a department of Internet journalism, and they’re running boot camps in social media skills for their students and alumni. It’s not enough to do great writing, they say. ”You have to build, curate and enhance your online brand.” The school’s tech guru, Sree Sreenivasan, says “We still teach reporting, writing and storytelling, but your work has to be seen and your readers have to evangelize for it.” Sree — Twitterista
I sign up for Sree’s two-hour workshop in social media. He says the Big Three are: facebook, Twitter and LinkedIn. I’m already on two of them, so I think: I can do this. He says the N.Y. Times just appointed its first social media editor, “to listen to social media and evangelize for it in the newsroom.” Social media, he says, is where “radio was in 1912. TV was in 1950. The Internet was in 1996.” Facebook has 400 million users. ”It’s one of the biggest time sinks in history,” Sree says, and “it will continue to grow and consume people’s time.” But here’s the problem. They’re constantly changing how facebook works and they don’t tell you when they make changes! ”Facebook is not helpful, transparent or easy,” Sree says. SO WHY DOES FACEBOOK RULE? Why doesn’t someone build a friendlier mousetrap? Sree says you need a facebook strategy, or you’ll get overwhelmed. I’m already there. You confirm a dozen friends and overnight, you have 100 requests for friends and your wall is so full you can’t read what’s on it. If you write a book, Sree says, you need a special facebook page for it and video for YouTube. ”So start taking videos while you interview people and write,” he says. ”YouTube is the second most popular search engine in the world, so you must have your work on it.” He moves on to LinkedIn, whose primary purpose is networking for jobs. ”You should have a presence on it before you need it,” Sree says. Okay, I’m on LinkedIn and YouTube (not well), but the site I fear and loathe and so far refuse to join is Twitter. He says the maximum post on twitter is 140 characters. ”Every newspaper headline is 80 to 90 characters and it’s able to tell you what the story is,” he says. ”So 140 is plenty.” He keeps his own tweets to 120 characters, so they can be re-tweeted in a chain. Re-tweet? That’s one of a barrage of foreign terms he spits out: Hash Tag, Tweet Deck, bit.ly, Hoot Suite, Mashable. I take notes faster and faster until it feels like I’m going under. After two hours, I need resuscitation. Sree says, “Don’t feel overwhelmed and don’t feel pressured. Social media is still in its infancy. Just take one step at a time. But do take a step.” Heeding his advice, I’m going to remodel my blog and will be posting daily on all things about Life after 50. I’m calling it Stilly Crazy, unless one of you can suggest a better title.
Important questions for every marketing manager:
Due to the fast way in which the Internet is evolving, there is now a plethora of digital channels which can be used to hold a dialogue between a brand and a consumer, for example, between your hotel and your future or repeat guests.
“Travel planning is still one of the leading reasons consumers use these channels. If you want gays and lesbians to find your hotel, attraction, event or tour when they are planning their holidays, you better be going digital,” says gay tourism marketing specialist Dee Farrell.
If you need to assess your online marketing strategy in terms of reaching the gay market, hire an expert to fine tune your campaign and then hire a content creator to contribute to the blogs, video channels and Facebook and Twitter accounts you’ve established.”
–Dee@PeacockTourism.com.
Edited from Wikipedia and comments by a Digital Marketing Maven
The Gay Market in Tourism
By Matt Skallerud, former IGLTA President and founder of Pink Banana Media
As the lesbian and gay travel market has grown and developed over the past 30 years, it’s been the travel industry which has embraced and been at the forefront in marketing to the gay and lesbian community.
The world of gay and lesbian travel is maturing, and now there are companies dedicated exclusively to gay tourism marketing and business associations solely for this segment of the industry.
- On the Business-to-Business (B2B) front, the first and foremost of these is the International Gay & Lesbian Travel Association (IGLTA), one of the largest and oldest gay business associations worldwide. With conventions and symposiums held each year throughout the world, IGLTA is one of the finest representations of a truly global trade association that mirrors the growth of the gay community worldwide.
- On the marketing front, my company Pink Banana Media and IGLTA cofounder Dee Farrell’s company (Peacock Tourism Marketing) have emerged to specifically help travel agencies, tourism bureaus, tour operators and resorts better reach and serve gay and lesbian travellers.
How to Reach the Gay Traveller
The travel industry is catering to gay and lesbian travelers more than ever. Still, it takes more than flying a rainbow flag to attract these travelers — and their dollars. And in today’s digital age, it takes more than advertising to get the attention of savvy surfers. If you’re brand/message is not yet interacting with these consumers/travelers, you better catch up!

Blogging is tool to engage people
Utilizing Facebook, Twitter, Blogs, Photos and Video to Market a Destination to Locals and Gay & Lesbian Visitors By Matt Skallerud, Pink Banana Media
Traditionally, destination marketing has been divided into two distinct market groups – travelers coming INTO a destination and locals (or natives) already LIVING IN a destination. With the continued shift of online marketing to social media and Web 2.0, the distinction between these two groups is becoming blurred.
Traditionally, when targeting a consumer using banner ads or direct e-mail, a destination worked with specific media either targeting the inbound gay traveler or the person living in that city or region. The two media were very different, and yet crossover existed even then in the form of local event listings, restaurant specials and bar and club updates, all of interest to both locals and travelers alike.
Today, when promoting a destination on Facebook, a blog, Twitter, Flickr and YouTube, that crossover works to a destination marketer’s advantage, as a more single and unified message can be delivered that appeals to both markets. This advantage makes it even easier to work with a wider variety of local and travel media from which to share content with and partner with for an even more comprehensive and stronger destination marketing campaign targeting the gay and lesbian traveller and local community.

Colleagues through IGLTA
Matt, Mr. Pink Banana, and Dee, Chief Bird at Peacock Tourism, met through their work with the International Gay and Lesbian Travel Association (IGLTA.org). They are collaborating on bringing a how-to seminar to Australia so Rainbow Tourism Accredited and IGLTA operators can learn how to implement savvy digital marketing to their target campaigns.
The workshops will be held in Sydney and the Gold Coast in 2010. ”Take our strategy outline, modify to best suit your destination’s unique needs, and adopt social network marketing as one of your top growth areas for marketing in the next decade. You’ll be pleasantly surprised with the results!”
So preach Dee & Matt in conjunction with Mark at Rainbow Tourism.com, the sponsor of the operator workshops.